Mert Tokman,Lauren S. Beitelspacher_2011:Supply chain networks and service-dominant logic:suggestions for future research
时间:2012-02-28 19:59:14来源: 作者: 点击:次
uv2中山大学中国第三产业研究中心 uv2中山大学中国第三产业研究中心 Purpose – The service-dominant (S-D) logic views supply chains as value co-creation networks.These networks promote knowledge growth amongst network members via resource deployment and coordination. The exchange of knowledge and utilization of operant resources among the network members leads to co-created service offerings and value proposals for the end-users, with the ultimate goal of transforming end-user experiences to perceptions of superior value-in-use. The purpose of this paper is to develop an illustration of the value co-creation concept and use this illustration as guide to examine the research gaps that are yet to be tapped in the area where supply chain networks and S-D logic intersects.uv2中山大学中国第三产业研究中心 Design/methodology/approach – The literature on S-D logic is reviewed and research gaps are identified and categorized in three specific groups.uv2中山大学中国第三产业研究中心 Findings – Three categories of research gaps in S-D logic and supply chain management (SCM) areas include: gaps in utilization of internal operant resources by suppliers, manufacturers, and intermediaries; gaps in knowledge exchange and operant resource utilization between suppliers, manufacturers, and intermediaries; and gaps in knowledge exchange and operant resource utilization between end-users and value co-creation network partners.uv2中山大学中国第三产业研究中心 Originality/value – An illustration of the value co-creation network from the supply chain perspective is presented in this paper. The illustration of the value co-creation network provided the guidance to categorize various research gaps in the area of S-D logic and SCM. This categorization offers a structure from which more systematic research may be produced. It is the authors’ hope that the organization and guidance provided in the paper for specific research topics in the S-D logic area can result in research streams that could potentially offer significant contributions to SCM theory development. uv2中山大学中国第三产业研究中心